Common questions

Let’s clear a few things up.

What to expect when you work with Infinite Solutions IT.

Do you work with businesses outside Kansas?

Yes. Infinite Solutions IT provides remote services across the United States. Onsite availability is regional and agreed in advance.

Can you work alongside our internal IT department?

Yes. We can own a specific project, strengthen an area such as Microsoft 365 or endpoint management, or provide advisory and engineering support.

How much will it cost?

Pricing follows discovery. You receive a written scope covering deliverables, responsibilities, assumptions, and fees. Licensing and third-party costs are identified as part of that discussion.

Do you offer one-time projects?

Yes. Fixed-scope projects, ongoing managed IT, and advisory or engineering engagements are available.

Are you a Microsoft partner or Microsoft itself?

Infinite Solutions IT is an independent IT services provider focused on Microsoft technologies. References to Microsoft products describe the platforms we work with and do not imply endorsement.

What happens during a free consultation?

We discuss the business problem, your current environment, and the outcome you want. We help determine whether the next step is an assessment, a defined project, or ongoing support.

How do AI projects get started?

We choose a use case, define approved data and responsibilities, build a bounded pilot, and test quality, failure handling, and human escalation before a broader rollout.

How do existing clients get support?

Call (620) 312-6632 or email contact@infinitesolutions.tech. Use the agreed support process and only start a remote session when you recognize the technician and request.

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